Kevin and Fred define escalation so that you know what it is and how to do it.
Don't let the bank put you into an escalation worm hole of death.
Remember, escalate to someone of HIGHER authority – maybe not POTUS – but higher.
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Kevin and Fred define escalation so that you know what it is and how to do it.
Don't let the bank put you into an escalation worm hole of death.
Remember, escalate to someone of HIGHER authority – maybe not POTUS – but higher.
...
Fred Weaver, of Group 46:10, and Coach Collard talk about possibilities and how to position your mind to find solutions.
Fred Weaver and Kevin Kauffman of Group 46:10 welcome their good friend Brian Gubernick back to talk about his experience at a class given by Bank of America’s Matt Vernon (yo Matt – where’s your FaceBook fan page?).
It seems that B of A is making advances… And by all accounts… Matt is a stand up guy – who knew? Matt was honest and up-front with their short falls. A great change from OCWEN.
Watch and find out what Brian learned.
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