Kevin and Fred are fed up with banks trying to get more money even when the bank and buyer agree on the how much the house is worth.
Why fight when we all agree?
Mr. Negotiator – Keeping your cards so close to the vest causes you to loose more money, not collect more. Fair market value, is fair market value.
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Kevin Kauffman (with a Fred Weaver slide in...) shares a bank's internal documentation that was sent to him by mistake. The document is all numbers and has one line for the homeowner's hardship. "Hardship = Tenant Not Paying"